Privacy Policy
Information We Collect
To provide a seamless experience for your retail business or store setup, we collect certain business and personal data through our website forms, free POS software demo sign-ups, and system portals:
- Registration & Account Details: When you use our online POS registration portal or request a free POS software demo, we collect your Full Name, Business/Store Name, Active WhatsApp/Phone Number, Email Address, and City.
- System & Application Data: For clients using our desktop retail system and Android companion app, we securely process operational logs (such as inventory sync, sales analytics dashboard counters) to ensure real-time reporting across web browsers and mobile devices.
- Third-Party App Services Data: Our Android companion app integrates with essential third-party service providers that may collect information used to identify you, improve app performance, or log errors. You can review their automated technical terms directly:
- Google Play Services:Used for system infrastructure, authentication, and core application features.
- Google Analytics for Firebase:Used to monitor app usage metrics and user interactions anonymously to improve our POS experience.
- Firebase Crashlytics:Used to capture real-time crash reports and technical bugs so our engineering team can maintain system stability.
- Website Usage & Cookies: We collect standard analytical data (IP addresses, browser type, and page behavior) using tracking cookies to optimize your browsing experience on our platform.
How We Use Your Information
The information we collect from you is strictly used to run, support, and scale your business automation process:
- To activate your free POS software demo and create secure web portal login credentials.
- To synchronize your local desktop system data securely with our remote companion analytics reporting tools.
- To coordinate on-site installation, technical deployment, or customer training by our expert engineering team.
- To handle official licensing, invoices, or critical system security updates.
- To optimize our Facebook Ads (Meta Ads) and Google Ad campaigns for better audience outreach.
Data Protection and 100% Security
We recognize that your sales logs, medicine batches, grocery stock levels, or financial reports are highly critical to your business identity.
100% Secure Architecture: All data transmitted between your offline desktop counter, the web portal, and our companion servers is heavily protected using secure database protocols.
No Third-Party Sharing: We never sell, trade, or rent your personal or business operational data to any third-party marketing companies. Your database remains strictly confidential and accessible only to your authorized users.
Legal Compliance and Company Legitimacy
eSales Analyst is operated under Maqbool Solutions, a legally verified corporate entity registered with leading national frameworks:
- Securities and Exchange Commission of Pakistan (SECP)
- Pakistan Software Export Board (PSEB)
- Federal Board of Revenue (FBR)
- Punjab Revenue Authority (PRA)
- Employees' Old-Age Benefits Institution (EOBI)
- Chakwal Chambers of Commerce
- Talagang Chambers of Commerce
This institutional legal structure guarantees that your long-term software licensing, updates, and organizational support have legally validated infrastructure backing them up.
Third-Party Advertising, Cookies, and Browser Management
To increase our global and local reach, we implement pixel codes from Meta (Facebook Ads Manager) and Google Ads. These platforms utilize tracking cookies to display targeted ads based on your past interest in inventory management POS software and retail solutions.
You can choose to disable cookies through your individual browser options. To manage cookies on your specific browser, please visit the official support pages of your respective provider:
- Google Chrome:[Google Chrome Cookie Support Page]
- Mozilla Firefox:[Mozilla Firefox Cookie Support Page]
- Microsoft Internet Explorer / Edge:[Microsoft Support Page]
Changes to This Privacy Policy
Maqbool Solutions reserves the right to modify or adjust this privacy policy patch to accommodate new software modules, updates, or changing cyber laws. Any structural changes will be immediately live on this link, and continuing usage of eSales Analyst systems implies automatic consent to updated policies.
Complaint Handling Process
We take all data concerns and system complaints very seriously. If you believe there has been an unauthorized data event or have any concerns about how our retail management system handles your business data, please contact us immediately.
Kindly submit the details of your complaint in writing via our official support channel. Our technical compliance team will:
- Acknowledge receipt of your complaint promptly within 24 to 48 hours.
- Thoroughly investigate the matter across our local database system logs and server nodes.
- Respond to you with our technical findings and a definitive resolution within 15 to 30 days.
Policy Updates
This privacy outline may be updated from time to time to integrate new retail modules, security updates, or to reflect changing cyber laws. The current authorized version will always be available on our official website (https://esaleanalyst.com/privacy-policy).
Contact Us
For any queries, database protection concerns, or complaints about our inventory management POS software practices, don't hesitate to reach out via our verified POS number or corporate address:
| Company Name: | Maqbool Solutions |
| Product Name: | eSales Analyst – Point of Sale Software |
| Corporate Address: | 1 KM, Sargodha Road near Attock Petroleum, Talagang, Pakistan |
| Official POS Numbers: | +92 543 286738 | +92 305 5600612 |
| Corporate Email: | info@esaleanalyst.com / cfo@maqboolsolutions.com |